Now open · 2142 Tyler Road, Suite 104 · Bluff Park
Private consultations — book yours
Luxury human hair wigs · Expert customization
Not sure where to start? Take the two-minute wig finder →
Effective October 29, 2026
Sword & Crown Salon & Studio · Sword and Crown LLC
This policy explains how Sword and Crown LLC collects, uses, and discloses personal information when you browse our website, purchase merchandise, request or book services, subscribe to updates, or contact us. It covers our business practices; platforms you use directly may also apply their own privacy notices. Contact info@swordandcrownsalon.com or 205-259-6911 with privacy questions. Our address is 2142 Tyler Road, Suite 104, Hoover, AL 35226.
Depending on your interaction, we collect your name, email address, phone number, billing and shipping details, order and appointment history, service preferences, communications, and information you choose to include in forms. Service intake may include allergies, sensitivities, relevant health history, hair-loss or scalp concerns, measurements, service notes, and photographs when needed for the service or separately authorized. Please do not send detailed medical records, government identification numbers, or complete payment-card details through general contact forms, email, or text.
We use Shopify for our online store and Vagaro for booking and service-management functions. Payment providers process payment credentials. We may receive transaction confirmations, payment status, limited card identifiers, and information necessary to manage payments, refunds, authorized deposits, and agreed cancellation charges. Where a card is saved, it is handled through the payment provider’s supported systems rather than stored by us as a full card number. Shopify and Vagaro may process data for us and may also process data for their own purposes under their notices when you interact with their services directly.
Our website and the platforms that support it may collect technical information such as IP address, browser and device type, pages requested, time of access, referring links, and cookie identifiers. Cookies and similar technologies help maintain security, shopping-cart functions, preferences, and website operation. Optional analytics or advertising technologies, where enabled, can collect browsing and interaction information. The specific optional tools and available consent controls are described in the website’s cookie or privacy settings when provided. We obtain consent for optional technologies where required.
We use information to fulfill orders, arrange services, personalize fittings and care, communicate about your requests, process payments and refunds, maintain records, prevent fraud, improve website operation and service quality, and comply with applicable obligations. We send promotional email or text only under the applicable signup or permission process. Relevant service information is used to plan and deliver appropriate care, not to publish your diagnosis or personal story.
We disclose information as needed to authorized staff and service providers supporting hosting, online sales, booking, payment processing, communications, shipping, customer support, and business administration. Relevant service information may be shared with the technician involved in your care. We may disclose information to professional advisers, authorities, or others where legally required, necessary to protect rights and safety, or connected with a business transfer subject to appropriate safeguards. We do not authorize unrelated marketing use of the sensitive health details or private service photographs you provide to us.
You may unsubscribe from promotional email using its unsubscribe link or by contacting us. If you separately enroll in promotional text messages, follow the opt-out instructions in those messages; reply STOP where supported. Message frequency varies and message and data rates may apply. Marketing consent is not a condition of purchase. Opting out of marketing does not stop necessary order, appointment, payment, or service communications permitted by law. We do not share mobile opt-in consent with other businesses for their independent text marketing; service providers may process it to deliver our messages.
You can manage cookies through your browser and any website privacy controls provided. Blocking necessary cookies may affect checkout, sign-in, or booking functions. Where applicable law gives you rights concerning access, correction, deletion, portability, sensitive information, or opt-out from targeted advertising or data sale/sharing, contact info@swordandcrownsalon.com. We will assess the request, verify identity where appropriate, and respond within the applicable period. Some information may need to be retained for transactions, legal duties, safety, or dispute resolution. We do not discriminate against you for exercising applicable privacy rights.
We do not sell client lists for payment. Some optional advertising or platform data uses can be treated as sale or sharing under privacy laws even without payment. Where these uses are enabled, applicable opt-out and consent controls must be available. Where required, we honor recognized browser opt-out preference signals, such as Global Privacy Control. These rights and controls depend on the applicable law and the processing involved.
Receiving a service does not automatically give us permission to use your face, scalp, before-and-after images, or story in advertising. Promotional use requires separate permission stating the intended uses. Contact us to discuss changing future use; limits may apply to materials already distributed or uses covered by an existing release. We will explain those limits rather than promising that previously published material can always be recovered.
We retain information for as long as reasonably needed to provide services, maintain transaction and service records, address disputes, and meet applicable obligations. We use reasonable administrative, technical, and organizational safeguards appropriate to the information involved. No system is completely secure. Our providers may process information in the United States and other countries, where privacy laws can differ. We address transfers as required by applicable law.
Our website and newsletter are intended for adults and are not directed to children under 13. A parent or guardian should contact us to arrange services for a minor and provide any required permission. If you believe a child under 13 submitted information online without appropriate authorization, contact us so we can investigate and take appropriate action. External websites, social platforms, and payment or booking services may have their own terms and privacy practices.
We may update this policy to reflect our practices or legal requirements and will display its effective date when published. We provide additional notice or obtain consent where required for material changes. For questions or requests, email info@swordandcrownsalon.com, call 205-259-6911, or write to Sword and Crown LLC, 2142 Tyler Road, Suite 104, Hoover, AL 35226.
